GIIGS: For live music fans who love discovering new sounds, GIIGS makes it easy to find emerging bands, catch upcoming shows, grab merch, and support artists—all in one place. With a portion of ticket sales going to musicians and options for direct donations, GIIGS brings fans and musicians closer, creating a seamless way to support and enjoy live music.
User Research
Insights:
Delving into the respondents’ challenges and preferences served as a strong source of inspiration and helped form the foundation of the design process.
Competitor Analysis:
Engaging with these competitor platforms enabled me to further empathise with the challenges faced by live music-lovers looking for emerging bands. Additionally, an examination of user reviews of each platform helped me identify the following issues:
• Complex account creation progress
• Complicated checkout process
• Unsynchronised communications between bands and venues
• Absence of support for bands through donations or merch purchases
• Little to no engagement between live music-lovers
• Lack of music preference personalisation
User Persona
Empathy Map
Initial Ideas
Card Sorting
Wireframes
Colour
Typography
Final screens
Challenges
What I learnt